I love your products! The quality is great. I do not like the scent of Alpine I’ve decided, but I knew that was a risk ordering online. Otherwise I love it.

This is the third/fourth different Beard Oil that I have purchased from Beard Supply. It is very hard to pick a favorite.The scents all have a unique quality/character all of their own. It depends on the day, the weather or my mood as to which one I will use.

I’ll start with the positive. The two bottles of beard oil I purchased (Alpine and Treeline) are great! I love the scents, my beard looks and feels great since using them, and the vintage style packaging is nice too. HOWEVER, I placed my order on May 15, but did not receive it until June 22. I sent three emails over the course of 10 days to Beard Supply inquiring the status of my shipment after some three weeks of waiting, but did not receive a response until I reached out through their IG page. I was told my address didn’t show up in there system, but we’ve never had issues with any other online orders or mail deliveries so that raises some questions. I live in a city so there shouldn’t be any delivery hindrances. After I was told they manually input my address into their system, I still didn’t receive my package for another 11 days. Maybe if Beard Supply had performed some damage control with a discount or store credit, that would redeem them, but unfortunately none of that happened. I can’t say I’d recommend them from a customer service perspective. But again, their products are good.

Love the Alpine scent. Don’t care for my last purchase, Deep Woods

The oil works well, but I can't stand the smell. It smells like ketchup.